It is always a major decision to hire someone to work on your furnace. They are a stranger in your house, and you are letting them into something of importance. That trust is all the more important in Calgary, where winter lows can reach well below freezing. You want the peace of mind that comes from knowing the job has been done right.
So, here are the top inquiries to make when getting a furnace repair technician in Calgary.
Are you licensed and insured?
This is the first question that is supposed to be on your list. An experienced technician for furnace repair in Calgary is expected to have the relevant licenses as stipulated by the Alberta laws.
Insurance is also a necessity. In case an accident occurs at work, you would not want to be on the wrong side. Inquiring about this initially will make sure that you are dealing with a licensed and competent professional.
What is your level of experience with furnaces similar to mine?
Not all furnaces are the same. You might have a newer high-efficiency model or an older unit that has been in service for decades. Regardless, experience is important. Enquire whether the technician has ever repaired your make and model. An experienced technician will be faster at troubleshooting and will not make expensive errors.
Do you provide emergency repair of furnaces in Calgary?
Truth is, furnaces do not malfunction on a pleasant day. They always appear to stop on the coldest night of the year. That is why it is worth asking whether the technician provides 24/7 emergency repairs. You may not need them at the moment. But it is comforting to know that there’s someone you can call in the midst of a cold night.
Is it possible to give an estimate before the work is started?
Nobody likes surprise costs. Any good technician should be ready to make a written estimate that is clear before any repairs are done. They will even do an inspection to properly diagnose the problem. A quote will at least give you a notion of:
- Labor expenses
- Spare parts
- Possible add-ons.
When the technician does not give you a ballpark number, it is a red flag.
Do you have references or reviews?
Online reviews are valuable when looking for a furnace repair technician. Spend some time to see what previous customers are saying about the technician or the company. If they are unwilling to provide references, it may be an indication that you should look elsewhere.
What type of warranty/guarantee do you provide?
Furnace repair does not only entail repairing the problem at the moment. You have to ensure that the repair will last. Enquire about labor and replacement part warranties. A competent technician will guarantee their work. A warranty provides you with peace of mind.
Last words
Do not stress about hiring a furnace repair technician in Calgary. Just ask these easy but crucial questions. You will be in a better position to select a skillful, reliable, and honest person. Keep in mind that your furnace is the core of your home in the winter season. So, you cannot leave it to just anyone.
